REFUND, RETURN AND CANCELLATION POLICY
EWW sports (hereinafter also referred to as “Company”, “we”, “our” or “us.”) is committed to their customers (“You” or “Your”) satisfaction. If you are not satisfied with your purchase for any reason, you may request to refund within 30 business days of receiving it for a refund. Some restrictions may apply.
RETURN
You will have 7 days from receiving the item to return it without any reason if the item’s conditions meet our requirements.
To be eligible for a return, your item(s) must be in the same condition that you received it, unworn or unused, with all original swing tags (without cut off), and in its original packaging. To initiate a return, you need to send an email with the proof and reason for the refund.
After inspection of the product, If your return is accepted, We will notify you of the approval or rejection of your refund. If the return of the product(s) is approved, your refund will be processed. We reserve the right to refuse returns that are shipped after the 30-day period has expired or for items that are not returned to us as per the condition mentioned in the above clauses.
NOTE: WE DO NOT ACCEPT FOR GIFT CARDS, FINAL SALE ITEMS, OR ITEMS THAT ARE WORN, WASHED, OR ALTERED.
EXCHANGES
“WE HAVE NO EXCHANGE POLICY”. Once the customers make a purchase, We don’t accept exchanges. Returns of the products can be made through our Website.
REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7-10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If you haven’t received a refund yet, first recheck your bank account, Then contact your credit card company or bank, as processing times may vary and it may take some time before your refund is officially posted to your account.
If more than 20 business days have passed since we approved your return, you’ve done everything mentioned above and you still have not received your refund yet. Please “Contact Us” at the contact details mentioned in the below-mentioned clause.
CANCELLATIONS
You may cancel an order without charge at any time before WellnessMasCo accepts the order. You cannot cancel the order post acceptance of the order by WellnessMasCo. If you decided not to accept the product post acceptance of the order by WellnessMasCo, we may impose a penalty on you for the recovery of delivery charges and operation costs (“Cancellation fee”)
The Company may cancel an order (in full or partially) for reasons including shortage or unavailability of certain Products or force majeure events. In case the Company cancels any order, You will not be charged for such cancellations, and the Company will refund You for any payment already made.
CONTACT US
After reviewing this policy, if you have any additional questions, concerning this Refund Policy, please contact us by sending an email to info@wellnessmasco.com by adding the word “Refund” in the subject line.
